Case Study of BSNL Call Center

Call Centre provide single window solution and convenience to customer. DIL is running a Call Center for Bharat Sanchar Nigam Limited (BSNL). The No.1 Telecommunication Company and the Largest Public Sector Undertaking of India. We are serving a 30 seater Call Center round the clock attending almost 3000 calls a day related with broadband, dial up, mobile and basic telephone.


    Access round the clock help at the following Toll Free number :-
  • 1500
  • 197- Directory Limited

Queries and solutions provided for :

    Basic Phones
  • Complaints
  • Transfer
  • Sifting

Mobile Phones

WLL Mobile
    Internet :
  • Broadband
  • Dialup


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